Assign roles and permissions for users to control who can access and modify financial data within Quickbooks. We took a hard look at how we onboard new clients at Audience Ops, the blog content service that I started a few years earlier. What seemed to work for our earliest clients simply wasn’t scaling as the business started maturing.
How to Create an Effective Onboarding Checklist for Accounting and Bookkeeping Clients
Once you’ve set up the chart of accounts, you should import the initial set of data and review the output with the client prior to importing several years of data. This allows you to fix any expense categories and give the client a sample output to review. If your client selected one of the higher tiers of QuickBooks Online, you can directly import the bank statements when the bank accounts are updated. Additionally, it should cover the banking establishments that are used by the company. You want to ensure you are aware of all of the movement of funds within the company.
So, a company knows whether it wants to expand, launch a new product / service, or merge with others. Through this question, you can also get a chance to become a financial advisor, which attracts more pay from the client. Tailor the chart of accounts to the client’s specific industry and financial requirements to accurately categorize transactions. This is pretty meta, but the first step in your customer onboarding template is onboarding new customers. Kicking off the project with a warm welcome starts the relationship on a positive note and sets expectations.
Set up payroll, if applicable
- You should also plan for an orientation meeting to brief the team members about the client, their goals, and their challenges.
- All QuickBooks Online subscriptions come with the ability to add two accountants.
- Ensure sales tax rates and rules are correctly set up to accurately calculate and track sales tax liabilities.
The discussion should include the number of bank accounts, credit cards, and loans that the company has. Whether you’ve been a bookkeeper for decades or you’re just getting started, some of your clients will be using QuickBooks. If you’re taking over existing clients on QuickBooks, they might already have their books set up and running, and you’ll be stepping into a well-oiled machine. You can choose to record training videos for navigating through the dashboard, accessing relevant features, and customizing their interface. Alternatively, provide your clients with access to QuickBooks resources what do cash flow statements have to do with liquidity chron com to familiarise them with the platform’s features.
Send Gmail emails for new completed tasks in Asana
Ensure sales tax rates and rules are correctly set up to accurately calculate and track sales tax liabilities. Ensure that all business details such as name, address, contact information, and legal structure are accurate and up to date. To begin, create a Quickbooks account if the client doesn’t already have one. Most of the steps required to bring a new customer on board don’t require innovative thought. These types of repetitive admin tasks are the perfect candidates for automation.
The Quickbooks New Client Checklist is a fundamental tool for efficiently managing your clients’ financial affairs. From setting up accounts to customizing templates, this checklist covers it all, making financial management a breeze. Check out the FAQs below for additional guidance on using the Quickbooks New Client Checklist effectively. First, you need to create a space in your project management workflow for the new client. This could be a new Google Drive folder or Notion page, a board on Trello or monday.com, a new client in your time tracking app, or anything in between. The steps you need to take to add a new client workspace will vary based on your project management tool of choice, so make sure you customize the checklist accordingly.
Like evaluating the client’s reporting needs, this step can help you get them set up right from the start. If your client is using a third-party to run payroll, you can skip this step. However, having it in your standard workflow will ensure that you have the conversation with your client as you go through the onboarding process. Once you’ve set up your client’s bank feed on QuickBooks Online, you can import their historical bank transactions into QuickBooks Online.
If you want to streamline your workflow even more, you can automate your client onboarding. As we break down each step of the onboarding process, we’ll offer some tips on how you can put your operation on autopilot. If you’re looking for a more robust way to track projects, deadlines, and tasks across your team, check out Jetpack Workflow with a free 14 day trial here. It’s designed to make every client engagement easier, from tasks like the onboarding of clients to building timely reports.